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Former Member
May 20, 2010 at 08:06 PM

options for message type SLFN

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We are trying to extend the usage of Solman Service Desk for other IT related issues also

for this the real challange I feel is the number of options available in the drop down while raising the ticket to choose from

1. System/IBase

2.Component

of their choice and if it is possible to add more selectables options for System base and component which are helpful in addressing other day to day IT issues.