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Former Member
May 20, 2010 at 01:18 PM

IC - identified partners not copied to task

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Hi,

so far we used the IC successfully to create documents from type service request. This works fine.

Now we want to add a second option to create documents from type tasks.

I added the link IC_UIU_TSK to the navbar of the Interaction center.

I confirm an account and contact person in the IC.

Afterwards i click on the new Link Task in the Navbar.

A new task is opened but without my account and contactperson.

I know this are different partnerfunctions in task as in service request. But i do not know how to influence this.

How can i get my confirmend account and contactperson into the new task in IC?

Thanks a lot for any idea.

Kind regards

Manfred