IR Invoice cannot be reversed via MR8M

[former_member794258]

I have an IR invoiced cannot be reversed in MR8M. The Error Message is SYSTEM ERROR: error in routine MRM_DRSEG_CR_CREATE. I have checked SAP Note 501905, 750455 and 449277 and none of these notes help.

PO line has 1 line item with Qty = 2

IR posted with Qty = 2 but account assignment has split the IR into 2 lines during IR posting to 1 Qty +1 Qty.

I'm suspecting this splitting causing the error. Do you think I'm heading to a right direction?

Any constructive idea is welcome.

[Former Member]

In MIRO, you can issue CREDIT MEMO against the said PO, which is another way of reversing the INVOICE, as through MR8M also

when cancellation takes place, a credit memo is issued thus reversing the invoice.

[former_member794258]

We have tried issuing credit memo against the PO unfortunately we hit the same error as what we did in MR8M.