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Former Member
May 20, 2010 at 08:14 AM

CRM extractor

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Hi!

In the CRM Interaction Center there's a possibility to create a call list. Each call list contains a key figure named "Number of attempts" which should be the counter of how many times the responsible BP tried to call the customer. Does anyone know in which BW DataSource is this key figure available?

Regards

Leif