Error loading template 0TPLB_0CSAL_C01_Q0021_1

[Private_Member_82764]

Dear all,

I am running BI 7.0 for 2 years and implementing CRM in a separate server now. We have CRM Web UI set up and has using links to BI reports.

It is frustrated since most links are using BW 3.X template and I am running BI 7.0 so I have to trace and install BW 3.x BI-CONTENT in 7.0 system. I was able to track down the data source of business content in CRM side and the data source, DSO, infocube, query and webtemplate in BI side. I ran through the CRM interactive reporting configuration guide (C41) and BI Connectivity (B84). I am sure the connection is setup between CRM and BI and the data source from the both sides are activated. I test and the web template 0TPLB_0CSAL_C01_Q0021_is working from BI side. I also added the web template in SPRO - CRM -> CRM analytics -> Define BI report in CRM.

However, when I click on the report - customer report with open activities from CRM Web UI and am getting the error -Error loading template 0TPLB_0CSAL_C01_Q0021_1. is anything I need to setup so I can pull the web template in CRM from BI?

The only thing I confuse which is BWA5. For example, the data sources for 0TPLB_0CSAL_C01_Q0021_1 is 0CRM_CONTACT_OUT at RSA5 and I don't see 0CRM_CONTACT_OUT in BWA5. Do I need to create one in BWA5?

Please help. Thanks.

[Former Member]

Hi Lado,

Can you please let me know if you have got your issue fixed. If so, please let me know the procedure as we are facing the same issue.

Regards,

Ravi Poluru

[former_member208117]

We are also facing same issue Accessing the BW reports from CRM7.0 WebUI. Can you please help..

Please let me know the procedure to solve the issue.

[Private_Member_82764]

Actually I find the anwers.

I get all documentation from the CRM best practices. I just need to follow the CRM analytics configuration guides to comfigure and installl & activate BI contents

[Former Member]

Lado

Did you solved the problem..Could you please let me know the procedure if you have solved. Because Iam facing the same problem after doing the same steps said by you.

Thanks

[former_member208117]

We are also facing same issue Accessing the BW reports from CRM7.0 WebUI. Can you please help..

Please let me know the procedure to solve the issue.

[former_member208117]

We are also facing same issue Accessing the BW reports from CRM7.0 WebUI. Can you please help..

Please let me know the procedure to solve the issue.

[former_member189678]

It would be good if you could post this query on the BI forum.

Rg,

Harshit