Digital signature process has not been completed yet

[Former Member]

Hi Everyone

One more issue today. we had digital signatures process for couple of our statuses in DMS and later part of the project they were revoked due to various reasons.

Now we move the status of the approved document i.e. RL (Released) to NE( Initial status) and made the changes to the same document. When DIR status changed from NE to AP( for approval, previously we had digital signature active for this status) we are having issues and not allowing further to change the status (Message appears as "Status does not allow you to change certain data")

Is there any way I can change the status of the DIR? I can't copy this document and create a new version for many reasons.

Appreciate your quick response.

Regards

Prasad

[Former Member]

This is exactly why the functionality is there. When you release a document, it goes to locked status which prevents change. This is to maintain integrity in document management. I.e. you don't want people randomly changing documents after they have been approved without creating a new version.

[Former Member]

Hi Athol

Thanks for your promt reply. We had to revoke deigital signatures as we have introduced new work flow system I.e. CENIT which is affliated to SAP... So approval process is tracked and done in that system, so it updates DIR In SAP whenever document is approved in that system. Cenit work flow is implemented through PLM 7.0 Net weaver business client.

So please let me know if we you have any suggestion to change the status of the documents. We wanted to obsolete these DIR's as we have created new versions.

Regards

Prasad

[christoph_hopf]

Hi Prasad,

I think that the best way would be to press ENTER if you get this 'digital signature' message in the status line. Then the digital signature pop-up should be displayed. On this pop-up I think that the user can also abort the whole signature process which will then stop the whole process and delete the already made signatures.

Best regards,

Christoph

[Former Member]

My recommendation would then be to remove the digital signature from that status altogether.

You may also want to consider using an unlocked status (and controlling the authorisation access for change in this status) or keeping a locked status and creating a loop/temporary status that can be used by the system to update the document before transferring it back to the released status.

[Former Member]

Hi Everyone

It was a bug from SAP and new note was applied to fix this problem. Thank you everyone for your valuable time

Regards

Prasad

[Former Member]

This was the note.

Note 1481493 - Digital Signature: Status of DIR not editable