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Problems with outlook add-in

Nov 30, 2016 at 01:45 PM

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Former Member

Problems with outlook integration.

Outlook 2016 does not work with add in.

The button appears disabled like the attachment.

screenshot-at-nov-30-11-38-37.png

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4 Answers

Sathish Babu Krishna Vihar
Nov 30, 2016 at 09:47 PM
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Hi,

Can you try clearing the folder %LOCALAPPDATA%/SAP/C4C and restarting Outlook ?

Regards,
Sathish

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Sandico Mark Dec 01, 2016 at 07:02 PM
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What version of the add-in are you using (.834 fixed performance and stability issues with the add-in)?

Have you checked under disabled COM add-ins? DId Outlook deem it took too long to start and disabled it (i think the default is longer than 6 seconds)?

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Sanna Eriksson Mar 30, 2017 at 01:05 PM
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Hi Alexandre,

We are facing the same problem. Did you find a solution for your problem?

br, Sanna

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Former Member Oct 25, 2017 at 03:46 PM
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Hi.

Any news? I have the same problem

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