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Former Member

Problems with outlook add-in

Problems with outlook integration.

Outlook 2016 does not work with add in.

The button appears disabled like the attachment.

screenshot-at-nov-30-11-38-37.png

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4 Answers

  • Nov 30, 2016 at 09:47 PM

    Hi,

    Can you try clearing the folder %LOCALAPPDATA%/SAP/C4C and restarting Outlook ?

    Regards,
    Sathish

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  • Dec 01, 2016 at 07:02 PM

    What version of the add-in are you using (.834 fixed performance and stability issues with the add-in)?

    Have you checked under disabled COM add-ins? DId Outlook deem it took too long to start and disabled it (i think the default is longer than 6 seconds)?

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  • Mar 30, 2017 at 01:05 PM

    Hi Alexandre,

    We are facing the same problem. Did you find a solution for your problem?

    br, Sanna

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    Former Member
    Oct 25, 2017 at 03:46 PM

    Hi.

    Any news? I have the same problem

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