applied amount for credit notes AR

[former_member522789]

Hello experts

We have an issue with appleid amount which somehow is double to the doctotal of the credit notes copied from an open invoice.

For example

invoice doctotal is 10

Credit note doctotal is 10

applied amount is 20 ?

OPEN BALANCE become 10

The customer ageing is OK but the credit notes is 'open' and for the dunning procedure shows the open credit notes (as positive open balance) and the total due is wrong.

It is not possible to figure out why it happens because it does not happen for all credit notes.

[Former Member]

We are also experiencing this issue, running 2007 A PL 47.

I'd be interested to know what the solution is.

[former_member522789]

Support from SAP informed me that we need to move to higher patch to solve the issue for good and use SP01

If you want to fix it temporarly you need to write on the sql db the wrong data in ORIN and other linked tables

SAP support may help for it, please create a ticket

[Former Member]

Hi,

It sounds like a bug to me. What is your B1 version and Pl? You may log a message to support.

Thanks,

Gordon

[former_member522789]

Yes I have the same feeling

We use SBO 2007 SP00 PL49

I ave not found exactly the same issue