Header text is different from Sales order to dElivery

[Former Member]

Hi all,

Can you please help me regarding this?

I have created a delivery with different sold-to and ship-to. And then, I entered the text manually. But when created a delivery, different text appears. How can this be?

I have checked the determination, it seems behaving ok but why it has gotten a different text. I have checked the sales text of the ship-to party, it has no text maintained.

Please help.

[Former Member · Accepted solution]

Hello Rumar

I guess you entered the text manually in the sales order. The Ship-to may not be having any text, but the Sold-to may be and it may be coming from sold to.

In transaction VOTXN, check the access sequence for the text type id and see which one takes precedence - one from customer master or from the order by checking the order of accesses.

[Former Member]

Checking the text determination help solved the problem