ChaRM: Customer fields Tab & Documentation

[Former Member]

Hi

In the Change request screen there is a tab for customer fields under transaction data. In this Tab there is a "Documents" button that allows me to attach project documentation to the CR.

However if I try to do that when the CR has been approved it just says "Function cannot be performed".

How can I change this behaviour to allow me to attach documentation after the CR is approved?

[Miguel_Ariño · Accepted solution]

Hello,

I think table TSOCM_CON_ACTION has got some links between the actions in contexts and statuses.

Best regards,

Miguel Ariñ

[Former Member · Accepted solution]

Thank you

This table is configured in the IMG area

SAP Solution Manager

Scenario Specific settings

Change request management

extended configuration

assignment of documents

configure action menu

In this area I took the 2 entries for SDCR user status E0004 and copied them

Set the activities to Change Document & saved these

Then copied the original 2 entries again

Set the activies to Assign document

That gave me the activitie I require.

Many thanks for your help