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Former Member
May 19, 2010 at 01:33 PM

TREX - Search Failure - HTTP Server error: 503 - Queue Server down

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Hello,

I've got a problem with TREX, the following tasks results in erros:

Default Search

Search Failure
Error during search occurred - com.sapportals.wcm.WcmException: HTTP server error: 503 (Errorcode 7266) 
An unexpected severe error occurred during the search call.  If the situation persists, inform your system administrator.

Creating Index

Error 503

- On Index Administration: indexes status are green

- On TREX Monitor: Takes long time to loa. HTTP Server and Name Server are green. There is no entry for Queue Server

- On TREX Monitor > Display Queues: Takes a long time and then no queues are displayed

- On Portal Monitor > Request Overview: Requests for TREX takes pretty long time

Starting Time: 9:16:23 AM

Starting Date: May 19, 2010

Request Name: NW:J2E:SRV:HTTP

User ID: <my user>

Outbound Data: n/a

Duration: 395671

CPU Time: 5812

Component Entries: 26

Component with Largest Net Time: EP:KM:TREX:HTTP:<host>:30205

Largest Net Time: 38867

Component with Largest Net CPU Time: EP:PRT_render:.../com.sap.km.TrexMonitor

Net CPU Time: 5674

Could you help me with procedures or guides on how to solve the problem and start the queue server?

kind regards,

Rafael