Hi,
I have a situation where by on of the takeover G/L account is not balanced in FS10N.
The inbalance of the G/L account was attributed due to recent A/R conversion where we were migrating from one old customer account to another new customer account and using a takeover G/L account as the interim to transfer the balance off.
However the conversion did not went smoothly due to master data errors on the new customer accounts.
Hence causes the inbalance. Unfortunately some of these old customer accounts have been cleared.
Can anybody advise what are the steps needed to get my account balanced again ?
I.e.
A/R conversion ideal scenario:
Cr. 1234 Customer 50 ---> credit A/r balance of old account
Db. 1999 Takeover 50
Db. 5678 Customer 50 ---> debit open item A/r balance to new account
Cr. 1999 Takeover 50
A/R conversion current scenario:
Cr. 1234 Customer 50 ---> credit A/r balance of old account [account hv been cleared]
Db. 1999 Takeover 50
Db. 5678 Customer 50 ---> [failed to post due to customer master data issue]
Cr. 1999 Takeover 50