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Former Member
May 19, 2010 at 07:25 AM

Incoming payment open balance

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An incoming payment has been generated and comprises the below structure.

The question....the $30 in open balance - where has this come from? How was it defined? And how was it selected for this incoming payment - as this field appears to be greyed out.

Details

Row 1 = invoice A for $200

Row 2 = Invoice B for $200

Payment on account $100

Total amount due $500 (total amount due comprises invoice A+B + Payment on account)

Open Balance $30

Thank in advance for your assistance