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Former Member
May 18, 2010 at 03:06 PM

PDF Export - Cannot Access External Data

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I've exported a simple live office enabled dashboard to PDF and stored this locally on my pc. When I open the file and change a dropdown value (which forces a refresh of the LiveOffice content), I get the following message before I get any BOBJ login screen:

To access external data this file must be trusted. For a PDF file, in Adobe Reader, click Edit > Preferences > Security (Enhanced)...

Almost helpful, doesn't tell me what to do when I get there, however, I've added the File, the Folder Path, and the Host to the Privileged Locations box, but I still get the error message. What else should I be doing?

Exporting the same dashboard to PowerPoint file stored locally, and adding POWERPNT.EXE to the Flash Security settings, I can successfully login and refresh the dashboard.

Thanks

Charles

System: BOBJ XI 3.1 SP2 FP5 and Xcelsius 2008 SP3 FP1, Adobe Reader 9.3.1