Dunning Process

[former_member603059]

How do I set up the procedure if we only want to send a Dunning Notice to customers in the arrears between 13-60 days. Nothing more. Also the dunning letter can ONLY show amounts that are due 13-60 days late.

Any input would help.

Thanks

Elisa

[former_member597565 · Accepted solution]

Hello,

Dunning intervals will be where you determine how frequently the particular account is dunned for every dunning procedure. So if you were to put 10 for example, then during every dunning run, the system checks if it had been atleast 10 days since the last dunning run.

You technically can have two dunning levels though, at 13 and 30. Under Dunning levels you will see the little boxes days in arrears, in there enter your days, you have the option to add interest if you want as well.

And the next screen enter your minimum amounts, which you will set for all overdue trans to have your correspondence generated.

And finally your next screen "dunning texts" will be where you can moderate the text of what you would like to tell your customer, each level can have a different text which typically escalates in what you would say a stricter more stern manner. You can use SAP standard delivered texts, or you can customize your own to meet specific requirements. The available forms, are in the drop down when you click to the field. Select either an active standard delivered form or custom form, whatever your requirement may be.

Hope this has answered your question.

Cheers,

Zenub Rauf

Check out this configuration link, it has a diagram which may be useful. Accept this answer if you're happy with it!

https://erproof.com/fi/free-training/sap-dunning-configuration/

[former_member603059]

Thanks Zenub. I actually mistakenly typed 13 to 60. It is really 13 to 30 days.(not that it really matters)

Our A/R team would only like letters to go out for past due of 13 to 30. Anything after that would be require our collectors to call. No letter. Therefore I would assume we would only require 1 dunning level. Would this be something we set at the Dunning intervals?

Also, the letter needs to only contain the amount that is 13 to 30 days in arrears. Anything over due 31 days and over the dunning letter needs to omit. Can this be done in Config or would we have to have the Smart Form developed to omit that? Suggestions?

Thanks

Elisa

[former_member597565]

T-code FBMP

-Enter (or create) your dunning procedure

-Enter how many levels of dunning you would like ( so first level can be your 13 days, and maybe you would like 2 levels at 60. So a total of three. And in your dunning tabs put the arrears 13 days and that at 60 days. (it will be 73 days if you're second letter is being sent 60 days after the first)7

-Days in arrears is where you will enter your 13 and 60. Now just a note, if it's 13 and 60 days, you're actually putting 13 and 47, because the next dunning will come 47 days after 13 making it 60 days, Or it is 60 days after 13 making it 73 days.

-Dunning Intervals in days --- This is where you will enter how frequently you would like dunning done.

-You can customize your dunning

(T code OB61 is for creating a dunning area, and XD02 to assign to your customer)

I hope this helps,

Cheers,

Zenub