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Cannot connect to the SAP system

Nov 30, 2016 at 12:20 PM


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I can establish the remote connection of the appliance, but I cannot connect to SAPGui. I followed the troubleshooting and tried to connect via SSH, and the following error message appears

"The Appliance Agent detected an error and terminated."

In this link it says to terminate the appliance and create a new one. I have done this twice with the same result, does anybody else have the same error?

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2 Answers

Stanimir Eisner
Nov 30, 2016 at 03:02 PM

Hello Marco,

There is a known problem with one of the solutions that was revoked recently. For more information see

If you have a problem with another solution, please provide the solution name, the cloud provider, the region and the VM sizes.

Best regards,


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The instance I was trying to deploy is SAP NetWeaver AS ABAP and SAP BW 7.5 SP01 on SAP HANA SP10 [Developer Edition].

Region eu-west-1


SAP FrontEnd m3.medium (1 core, 3.75GB memory)

Linux r3.2xlarge (8 cores, 61GB memory)


So should I terminate this instance and wait until a fixed version is released?


Yes, please.

Gabriel CORDOVAN Nov 30, 2016 at 01:01 PM

Hi Marco,

If you check the "SAP Cloud Appliance Library" topic there are a lot of similar errors.
I am just trying to create a new instance in a different zone. I will get back with a feedback.

Kind regards,

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