Skip to Content
0
Former Member
May 16, 2010 at 11:54 PM

Discount calculated incorrectly - Need help

37 Views

Hi,

We are facing a unusual issue in pricing . We have a volume discount condition type configued and the following Base scale assigned . Scale UOM is EA.

0.000 1.000- %

5.000 2.000- %

10.000 3.000- %

Now, when we enter a product with quanity 5 eaches, we expect the discount to be 2%, but we are getting 1%. When we analyzed the order we observed in the details of the condition type that the value "Formatted scale base value" is calculated as 4.968 and so the discount is 1%.

But we dont know where this this base value is being calculated and why it calculated incorrectly. we are on CRM 7.0 Any ideas?