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Former Member
May 16, 2010 at 06:33 AM

Difference between service and communication user

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Hi,

We ran into a big problem in our CRM system getting millions of Dynpro_Send_in_background dumps while processing inbound queues R3AD* from R/3 system to CRM. Lots of Updates getting failed with CRM_SCHEDLIN_UPDATE_DU function module while executing report LCRM_SCHEDLIN_DUU01.

Error Details - CRM_ORDER_MISC 002: Error in updating object SCHEDLIN

We posted to SAP as well but did not find root cause. SAP saying we need to change RFC user "S_ECC_PR0400" from Service user to Communication user, that would stop the dump problem.

I want to know what is the unique difference between these users(Service & Comm) which will resolve the dump problem though I know the common difference between these users.

Thanks

Anju