Skip to Content
avatar image
Former Member

Message was not created - notif_create

Hi Gurus

I'm running solution manager 7.0 EHP1. I did the basic configuration settings for service desk but when I'm in solution manager and run the transaction notif_create I receive the error: "Message was not created" when I try to save the message.

Some of the the details for that message are:

- The connected CRM system was not reached.

- The descriptive text was not saved or not saved completely.

- A different, critical error ocurred while the message was being created.

- The attached file contains special characters in its name.

-The names of directories and documents in this hierarchy are allowed

Do you know what's missing?

Any help will be appreciate it

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • avatar image
    Former Member
    May 15, 2010 at 07:25 AM

    Hi Friend,

    Have you configured your service desk correctly ? refer http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/c04f30f0-6b6f-2b10-7891-df429b20770e?quicklink=index&overridelayout=true and check whether you have done all the steps fine .

    Also , please check Note 1011376 .

    Check sm30:Table BCOS_CUST . Check the RFC destination SAP-OSS and SAP-OSS-LIST

    you can create the same again if needed, refer note : 17285.

    Regards,

    Nibu Antony

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Former Member

      After reviewing and reviewing the configuration I found out that the problem was a security issue. Our SAP-Admin group gave me the proper access and that solved the problem. Thanks anyway for your attention to this matter