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Former Member
May 14, 2010 at 02:07 PM

A dummy question - download support package

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Hi:

I am downloading a support package for a sandbox system, and I need to download a support package.

After I add it to my download basket, it says pending approval.

I read the help it seems need to approve it via solution manager optimizer.

I talked with my basis and he seems has no knowledge about it. I have no access to my solution manger system, so could anyone let me know what is the step to approve the download? Is it difficult? I will then let my basis approve it.

Thanks.

Eric