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Former Member
May 14, 2010 at 01:57 PM

confirmed account doesn't appear in service request

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Hi ,

i have an issue in ICwebclient where i confirm an account on account identification screen and then click on service request to take confirmed account as partner of service request .But if i confirmed an account and cancel it . Then take a new account and confirm it ,then click on service request to take the confirmed account as partner .But the service request is picking previous cancelled account as partner not the correct one.

Please help me with your solutions or suggestion.

Regards

Snehasish