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Former Member

sapccm4x agent terminates

Hi ,

I am facing a strange problem.The sapccm4x agent for our quality box terminates after 5 minutes after starting with following error.

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INFO: entering sReInitSapccmsrLight

ERROR: Reinitialization called more than 10 times in the last 5 minutes

ERROR: Agent will stop now..

HINT: Please check compatibility of versions.

SAPCCM4X of release 7.00 is to be used only to monitor ABAP or Double Stack instances of kernel release 7.00 (NW04s).

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We are using the latest CCMS agent avialable for our ABAP stack 701 release on HP-UX 11.31 IA64

The strange thing is the same version is working properly on the dev and prod boxes which have the same configuration.I searched a lot of forums and notes but could not find anything tht cud solve the problem.

Please let me know if anyone has faced this similar issue.

Regards,

Max

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3 Answers

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    Former Member
    May 14, 2010 at 04:30 PM

    Hi,

    As per logs you are using CCMS agent of release 700 but your kernel release is 701. Could you please check it ?

    Thanks

    Sunny

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    Former Member
    May 26, 2010 at 07:13 AM

    I am also getting the same issue. My kernel release is 701. But my question is why it is working fine for all other system with same kernel release.

    Thanks

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    Former Member
    May 26, 2010 at 11:48 AM

    Hi

    Refer

    sapccm4x shutdown , hope it will help you .

    Regards,

    Nibu Antony

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    • Former Member

      The agent stops, due it can't initialize the needed shared memory

      segment. It can be also seen in the dev_disp trace:

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      CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

      • ERROR => e=13 semop(10485875,(0,-1,4096),1) (13: Permission denied)

      [semux.c 1186]

      • ERROR => CCMS: AlCreateAttachShm_AS : lock semaphore return 1

      [alxxappl.c 665]

      • ERROR => CCMS: sAlInit: could not create/attach shared memory key 13 (rtc = 1) [alxx.c 1187]

      • ERROR => AlDpAdmInit: sAlInit rtc = 1 [alxx.c 514]

      • ERROR => DpLoopInit: AlDpAdmInit [dpxxdisp.c 2016]

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      I ran the following command:

      sappfpar check pf=/usr/sap/<SID>/SYS/profile/<profile>

      It showed, that the pool 10 and pool 40 were exhausted. I followed the recommendations and raised the pools.

      However the agents did not start after this changes too so raised to SAP.SAP suggested that this still is a shared memory issue and a server restart should solve this issue.

      Indeed this solved the problem.The agents are now running fine.