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Former Member
May 14, 2010 at 10:23 AM

Sales order processing, integrated scenario

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Hi,

we're using the folling scenario:

create CRM quotation (internal numbering) --> create CRM Sales order as follow up from quotation (internal numbering) --> replicate CRM sales order to ECC (external numbering).

The end user sometimes creates the sales order itself in ECC directly and when it gets replicated, we currently face some cross system locking issues. Anyway, when the end user sometimes creates the sales order in ECC the external numbering for the sales order ID requires an entry and potentially the end user could use an entry that has been used in CRM already. Is there a solution to this or do I have to feed into two different processes:

Process 1 as above

Process 2: create the sales order in ECC with a different order type

Marvin