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Crystal Reports Developer Crashing

I'm using Crystal Reports Developer 11.5.11.1470 (SP5)

However when cut and pasting between reports I get a repeatable application crash;

szAppName : crw32.exe szAppVer : 11.5.11.1470 szModName : crw32.exe

szModVer : 11.5.11.1470 offset : 001d5089

The application, C:\Program Files\Business Objects\Crystal Reports 11.5\crw32.exe, generated an application error The error occurred on 05/13/2010 @ 09:48:16.380 The exception generated was c0000005 at address 005D5089 (crw32)

Faulting application crw32.exe, version 11.5.11.1470, faulting module crw32.exe, version 11.5.11.1470, fault address 0x001d5089.

There was also a Business Objects event in the log before the error:

Transport error: Invalid object reference.

The problem can be replicated as follows;

Open 2 Crystal Reports. e.g. server/folder/Test1.rpt & TEST2.rpt

Copy multiple total fields from ...Test1.rpt, paste to ..TEST2.rpt

Save ...TEST.rp6

crash.

I'd hazard a guess that it copying a total field from one report to another it may not have all the references it requires - if for example the total field references a calculated field which is not present in the second report (Invalid object reference).

can anyone help?

P

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  • Posted on Oct 25, 2010 at 12:45 AM

    Please re-post if this is still an issue or purchase a case and have a dedicated support engineer work with you directly:

    http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage∥entCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551

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