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author's profile photo Former Member
Former Member

Ship-to address overwritten in sales order/delivery

Hello,

We have a peculiar problem in our production.

Our user created a sales order, then two deliveries out of this order. No PGI had been done and the ship-to code in the SO/deliveries was not changed.

The user then changed the ship-to address in one of the deliveries. The address in the other delivery was overwritten with the same address and so was the ship-to address in the sales order.

Any idea what went wrong?

We tested this in our test environment and there was no such problem.

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on May 14, 2010 at 08:24 AM

    As per my knowledge by changing the address in SO or delivery does not impact any where. Usally we change the address in partners tab at header level by double clicking on the code. If client required any specific address ( not CMR ) in excise output or commercial output this new address we can get by making some changes in smart form and print it out.

    Regards

    Jagan

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  • author's profile photo Former Member
    Former Member
    Posted on May 17, 2010 at 12:37 AM

    Solution is in OSS 98732

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