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Move Crystal Reports Server XI to different server

Nov 30, 2016 at 10:44 AM


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Former Member


We currently have Crystal Reports Server XI running on an old Windows Server 2003. As the server is in the process of being shut down, we are attempting to move Crystal Reports Server to a different machine.

The server was set up around 2007 and the person who did this at the time has since left the company.

We still have the installation disks for Crystal Reports Server XI, but when we try to install it on the new server it keeps rejecting our product key.

We contacted SAP, but they couldn't find our company on their system and we couldn't locate a customer#, installation# or s user id.

Has anyone got any suggestions or been in a similar situation?

Many thanks for your help.

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