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Former Member

SAP Inbox mail not working

When I am sending mail from my SAP Inbox to other User SAP inbox, mail is not going into other user sap inbox.

Let say User A is send SAP inbox email to User B sap inbox, User B does not get email in his SAP Inbox even we selected Receipent type "SAP Logon Name". Instead mail is going to email address mentioned in SU01. I removed email address from SU01 even mail is not coming to SAP User Inbox.

I think this is defualt configuration sap has provided in all SAP system but some how it is not working.

anybody has any idea.


Manish Patel

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2 Answers

  • Best Answer
    May 28, 2010 at 01:59 PM

    Dear Manish Patel!

    Please check whether you have activated the mail system group in your system. In this case the received mails will go automatically to user's home mail address, defined in tr. SU01 for user.

    To check the mail system group:

    -Tr. SO16 >> Tab "Mail sy. grp." >> check the checkbox "Send to home Addresses of Users"

    If this is set, please uncheck it (check the checkbox "No Mail System Group") and test the behaviour again.



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    Former Member
    May 14, 2010 at 09:10 AM


    Please check whether receipent's email addresss is maintained in SCOT or not.

    If not maintain it and then send mail.


    Gopi L.

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