Hi,
This is with reference to logistics withdrawal of spares in SAP CRM Service scenarios.
1) I have choosen a Z item category for spares in CRM.
2) Replicated the same to ECC.
3) choosen Logistics scenario as Technician Consignment.
4) Created a customer in ECC with personal number of the employee repsonsible picked in Service order of CRM
I have two document types in ECC ZKB and KB. How system decides as to which consignment fill up document type has to be picked in case of spare withdrwal?
Regds,
Raghu