Hi,
I'm having a problem with Support Team assignment, in PFAC the test run Ok, but when a client opens a Service Order, it gives this error:
Green - Date: 12.05.2010 Time: 19:22:03
Green - Processing CRM_DNO_PARTNER_1 Is Started
Red - Role or rule does not exist
Red -Action could not be successfully executed
Another thing, I'm using the standard Rule in PFAC, but doing a debug to the action AI_SDK_STANDARD_FIND_PARTNER with the implementation CRM_DNO_PARTNER_1, I can see that the rule variable is empty!
Any clue?
Thanks,
Rui