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How to add new attributes for org determinations???????????????

Former Member
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Dear All;

we are working on SAP CRM 7.0 and we have a requirement to use the "Activity Category" as an attribute for organizational data determination in the CRM transactions. to achieve this i followed the below steps:

1- used transaction OOATTRCUST to add the attribute. i used table CRMD_ACTIVITY_H and field CATEGORY, and no object type and the attribute name starts with a "Z".

2- I added my new attribute to the sales scenario with no inheritance no search help and no function module.

3- I assigned an object type "O" to my new attribute.

4- i created a responsibility rule and assigned it to the org. determination profile assigned to the activity document.

now when i create an activity the system cannot determine organizational data. in the determination log, the system finds the correct determination profile and rule. However, i get an error message stating that "No organizational unit could be selected".

Note: the rule is working fine when i try to simulate it, and the org unit is marked as "permitted for determination".

could anyone tell me if there's anything else that should be done to get that to work????

thanks in advance,

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Answers (1)

Answers (1)

Maggie
Employee
Employee
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Hi

Please execute report HRBCI_ATTRIBUTES_BUFFER_UPDATE to update the buffer.

If this does not help, the possible reason could be the required attribute is not available yet when the org. determination starts.

Please check in your org. determination rule, which FM is used? Then set a break point at the FM, debug. Is the attribute value passed into the FM?

Best regards,

Maggie

Former Member
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Hi Maggie

Thanks for your reply, we run the report and it did not help. Also we havenu2019t assigned any functional modules to the determination rule or the attributes. We tried to use responsibility determination rule and it did not work too.

When we set a break point in the functional module used in the organization model determination rule the system reached the break point in the simulation but not when we created the activity

Thanks

Jacopo