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Former Member
May 12, 2010 at 02:08 PM

How to add new attributes for org determinations???????????????


Dear All;

we are working on SAP CRM 7.0 and we have a requirement to use the "Activity Category" as an attribute for organizational data determination in the CRM transactions. to achieve this i followed the below steps:

1- used transaction OOATTRCUST to add the attribute. i used table CRMD_ACTIVITY_H and field CATEGORY, and no object type and the attribute name starts with a "Z".

2- I added my new attribute to the sales scenario with no inheritance no search help and no function module.

3- I assigned an object type "O" to my new attribute.

4- i created a responsibility rule and assigned it to the org. determination profile assigned to the activity document.

now when i create an activity the system cannot determine organizational data. in the determination log, the system finds the correct determination profile and rule. However, i get an error message stating that "No organizational unit could be selected".

Note: the rule is working fine when i try to simulate it, and the org unit is marked as "permitted for determination".

could anyone tell me if there's anything else that should be done to get that to work????

thanks in advance,