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May 12, 2010 at 01:34 PM

Lockbox Issue: Handling automatic write-off

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Good Morning SAP Guru's,

I have been experiencing a mental block and I need some help. My client is on ECC 6.0 and we are using BAI2 Lockbox. Because we don't want to automatically clear the payment differences as the lockbox program has been doing for the past 3 implementations, we are requiring a reason code on the residual posting key. (This is an issue that has been reported to SAP via OSS and still no response after nearly 2 years). We expect the lockbox program NOT to clear the payment difference and require exception processing.

Back to my issue. We want to have a tolerance and I have configured the tolerance via OBA3 (using blank reason code) and OBXL and the program is NOT automatically writing off the difference to the G/L account I defined. How can I fix this?

Thanks!