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Former Member
May 12, 2010 at 11:48 AM

Infoset query returns error "Failed to retrieve data from the database"


Dear Gurus,

We are having Crystal Reports 2008- version I am trying to execute Infoset /ABAP query in crystal reports in preview panel. It returns the following error "Failed to retrieve data from the database" followed by Database connection error: "Screen output without connection to user" and Database connection error : RFC closed However, when trying to extract data for the same fields from the underlying table in the infoset, it does return appropriate data without any error.

Please note I have installed the necessary ABAP transports in the system and Integration kit is also installed on client side.

Has anybody faced this issue?

Thanks & Regards,