SRM 7.0 Catalog (Web Service) Portal Links Not Working

[Former Member]

Hi,

Following an upgrade to the latest Service Packs for SRM, we are encountering an issue with dead links to Catalogs (both Internal MDM and External).

Prior to the upgrade the normal catalog (webservice) links, as defined in the SPRO (Supplier Relationship Management>>SRM>>Master Data>>Content Management>>Define External Webservices) would open a new window to either our Internal MDM Catalog or an external punch-out catalog.

After the upgrade these links are now "dead", no window opens and neither of the Catalogs open.

We are on the following release levels:

Patch set SP 06 patch 01(Build 7.1.04.124 ). SMP is SP07 Patch01 (Build 7.1.04.134)

Help would be appreciated.

Thanks and Regards,

Mike

[masa_139 · Accepted solution]

Hi,

Have you also applied SP for Portal contents in NetWeaver Portal side?

It looks Portal contents side issue.

Regards,

Masa

[Former Member · Accepted solution]

Hi,

Thanks for your input so far.

We have just downloaded all of the latest content for the Portal and installed; SRM, SRM MDM Portal Content, and also upgraded the SRM MDM Catalog.

We have re-tested and the issue is still present. The Basis team have investigated and found that the Shopping Cart iViews are failing in preview mode and causing short dumps in the backend system.

Any ideas?

Thanks,

Mike

[jason_boggans · Accepted solution]

Hi Mike,

Can you make sure that the launchpads are present and correct as per note [1398165|https://service.sap.com/sap/support/notes/1398165]? There was an issue with FPM navigation fixed in SP6.

Regards,

Jason

[Former Member · Accepted solution]

Hi Jason,

Excellent! Thanks very much.

We have implemented the note above which has resolved the problem.

Thanks,

Mike

[bharathi_ponnusamy · Accepted solution]

Hi Jason,

I am also facing the same concern. I have done all the below configurations

1.) As per the SAP note 1643978, I have configured the Launch catalog in LPD_CUST

2.) And the group access has also been assigned to the user as per the above note

3.) In reference to the folder permissions on portal content, the access has been given according to the note - 1260119

After doing all the changes, the external punch out catalog links are still dead. Could you please advise if there is any other activity which needs to be performed. Thanks in advance for your help.

Best Regards,

Bharathi

[Former Member]

Mike,

Please check this thread. It has some settings and a OSS note information.

Regards,

SG

[Former Member]

Hi SG,

Unfortunately, the settings in the thread above were already applied (i.e. returntarget: parent), and the vendor has not implemented BBPCAT_CALL_ENRICH, so the SAP Note 1416982 does not apply.

To be clear, we have upgraded from SP02 to SP06 on SRM7.0, so already had the web service call structure setting above.

Thanks,

Mike