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Former Member
May 12, 2010 at 09:14 AM

EHPI not able to start and stop services shadowsystem



I am working on an installation of EHP4 but am running in the following issue:

When I get to the phase SHDINST_OS the EHPI is not able to stop and start the service for the shadowsystem. The ehpi log gives:

  1. Phase SHDINST_OS:

SAPehpi> Starting subprocess sapstartsrv.exe with id 7348 at 20100512081320

Environment: JAVA_HOME=C:\Program Files\Java\jdk1.5.0_19


Environment: Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;F:\usr\sap\HRS\SYS\exe\uc\NTAMD64;F:\usr\sap\HRS\SYS\exe\nuc\NTAMD64

Environment: auth_shadow_upgrade=0

Environment: dbs_mss_schema=hrs

Service not started.

Process with ID 8132 terminated with status -1

The EHPI gives:

An error occurred during the installation of the

SAP service SAPHRS_03:

Possibly the password for user .\SAPServiceHRS entered in phase

INITPUT was wrong. You can reset it by calling 'SAPehpi set stdpar'.

Try to execute SAPSTARTSRV.EXE manually using the following syntax:

G:\EHPI\abap\exe\sapstartsrv.exe -r

-p G:\EHPI\abap\HRS\SYS\profile\START_DVEBMGS03_NLDBHRS01 -s HRS -n 03

-U .\SAPServiceHRS -P <PASSWORD> -e NLDBHRS01\hrsadm

and check if the service SAPHRS_03 can be stopped and restarted.

When I follow up on the sapstartsrv first I can start/create it but that when I restart the EHPI it fails again on the same issue.

Anybody any ideas?

the passwords given in the EHPI are the ones of the SAPService user in the windows environment