SAP* cannot logon after system copy

[Former Member]

Hi,

we just did a system copy from our PRD to QAS system.

But, although we've done this several times before without any problem, now we cannot logon to the QAS system with SAP* to install the correct license on SLICENSE.

The error is the same you get with any other user when trying to logon to a system with an incorrect license... As far as I know, user SAP* shouldn't have this problem.

The release is 7.00 and the kernel level is 252.

We also cannot find the saplikey utility anywhere...

Any ideas?

Thanks

Antonio

[Former Member]

Hello Antonio, How did you solve this problem???

besta regards

[Former Member]

Hi Antonio,

you can delete SAP* user at DB level

Delete from schema(SAPSID or SAPSR3).usr02 where bname = 'SAP*' and mandt = '000' ;

commit;

now u can log in 000 client with SAP* and password is pass.

Regards,

Laxman

[Former Member]

@Juan Reyes:

I tried but the license is new and the saplicense utility cannot handle those. But I cannot find the saplikey utility which can work with the new licenses although I already have the latest kernel level installed.

@Laxman Challa:

I already tried that but the error message is the same...

[JPReyes]

Saplikey is part of the kernel... so look in the kernel directory, you can also download it from SMP

Regards

Juan

[Former Member]

Hi Juan...

I know, SAP note 1227762 (saplikey replaces saplicense as of Release 7.00) talks about that:

"saplikey is contained in the packages SAPEXE_...sar and dw_...sar"

However, it is not included on those two SAR files...

[JPReyes]

Do you have saplicense in your kernel?...

Try using saplicense -install ifile=<filename>

http://help.sap.com/saphelp_nw04/helpdata/en/a7/512c88407a11d1893b0000e8323c4f/content.htm

Regards

Juan

[Former Member]

I have saplicense but it doesn't work with new licenses:

SAP Note 1227762 - saplikey replaces saplicense as of Release 7.00

"After upgrading to Basis Release 7.00 or higher, you notice that the executable program saplicense for controlling and installing the SAP license key has only limited functionality at operating system level.

(...) saplicense can manage old license keys only (...)"

[JPReyes]

Yes... Im aware of the note, Im just wondering why theres no saplikey on your kernel

Did you try a different kernel version?

[Former Member]

Hi,

Though this may be not relevant with the error message, but would like to suggest you to check if the parameter value for login/no_automatic_user_sapstar is 0 or 1. If it is 1 then change it to 0 at OS level and restart the instance once and then try.

Thanks & Regards,

Sharath

[Former Member]

Hi,

I have two more levels downloaded and none has the saplikey utility.

The developer trace of the work process shows:

M *** ERROR => sap license, no valid license found [likeyapi_w.c 2260]

M *** ERROR => wlikey_check_webas: There is no permanent license key for "NetWeaver_AS4" in the system and there has never been a successful check on a permanent license key for "NetWeaver_AS4", or the last successful check is too long ago. [sliclikey.c 1314]

M *** ERROR => The temporary license key for NetWeaver_AS4 could not be installed [likeyapi_w.c 2305]

thanks

Antonio

[Former Member]

In which client did you try to log on as SAP* ?

000 ?

[Former Member]

It doesn't work on any client...

[Former Member]

Hi,

I too wondered why saplikey.exe is not available, we have kernel level 236, but i am able to locate same in kernel directory.

Try to download other version of kernel's and then check this should be there.

You can try the kernel version attached to note

Note 1227762 - saplikey replaces saplicense as of Release 7.00

Regards,

[Former Member]

Hmm...

OK, but on the OS400 kernel level 236 (SAPEXE_236-20001357.SAR) or the latest dw (dw_253-20001357.sar) I cannot find any saplikey.

Maybe your kernel is for Windows?

Thanks

Antonio

[Former Member]

Hi,

just to let you guys know that SAP has confirmed this to be a problem with 7.00 kernel releases 250 and 251 (documented on SAP note 1459897 - ABAP 7.00: DDIC and SAP* cannot log on).

And although I had patch level 252 installed, it looks it was also affected by the same problem...

So, I downgraded to level 236 and now SAP* can log on to the system!

Problem solved... thanks for your inputs...

Antonio

[Former Member]

Guys,

Recently i had read somewhere there is some bug in kernel 357 released by SAP. I might be wrong but i had read in this thread only where user had raised message saying he was not able to start the server after performing the kernel upgrade. Then he got one note and reverted to old kernel i.e. 236 and everything got sorted out. You can just check out if its related to similar issue.

Thanks and Regards,

Kedar

[JPReyes]

Try to install the license from OS level using saplicense commands

I read about problems with some kernels but I'm pretty sure this was not one of them

Regards

Juan