We have an output condition record (ZSOR) that is configured for Medium types 1(print) & 5(email PDF).
When a sales order is saved ZSOR medium type 5 is automatically determine and the user who created the order (VBAK-ERNAM) receives an email with the output attached as a PDF.
When we open the PDF attached in the email, the form is missing all the data (all lines and constaints are there but the data from the variables is missing). If we repeat output via VA02 - the same thing happens ... but if we change the medium to 1 and print, everything is there - it prints fine.
Does any one know why the data would be missing in the PDF output?
Thanks.