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How can I customize the standard attributes in Email templates?

Hi all,

I need to know how to customize the standard attributes from an email template.

I already find out how to customize the most of the attributes.

Result (the attribute is available in the personalized attributes for email templates):

But in this list of personalized attributes, there are standard attributes available (standard in hybris marketing), for example "Account Executive", "Presales Specialist",...

I want to know where I can adapt/delete/customize these standard attributes in hybris Marketing. Where can I find these specific attributes in the SAP spro?

The go-live of our customer is in a couple days so I hope to find an answer soon.

Thanks in advance for your help.

Kind regards,


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1 Answer

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    Former Member
    Jan 04, 2017 at 11:32 AM


    "Account Executive", "Presales Specialist",... are related to the available team member roles in hybris marketing.
    These team member roles can be customized in SAP SPRO SAP Hybris Marketing --> Contacts and Profiles --> Interaction Contacts --> Define Team Member Roles

    However this customizing is not specific to the message editor, so it will influence hybris marketing in general.

    Additional every users can personalize the list of personalization attributes for its own usage by the toolbar personalization button and has to be done only once.

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