Associated Object IMAGE cannot be loaded - CRM Workflow

[Former Member]

Hi gurus,

i'm integrating SAP with IXOS through SAP Archivelink. I'm able to load the scanned document into CRM and to create a workitem but from there i cannot access the document because the system show up the following error Associated Object IMAGE cannot be loaded+contact your system administrator.

Then if i force from OAWD the assignment of that image to a CRM business object (i.e. claim) from there i'm able to access the document. Does anybody know by what this error is due to?

Regards

C

[Former Member]

I do have the same problem. The archived documents are PDF files, so I'd like to open them with Acrobat Reader. Does someone have a solution for that problem?

[Former Member]

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[former_member247387]

Hi Carmine

how are you integrating the Enterprise Scan (IXOS Scan) and the CRM? Are you sending the document into a CRM Inbox directly?

J