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Former Member

Associated Object IMAGE cannot be loaded - CRM Workflow

Hi gurus,

i'm integrating SAP with IXOS through SAP Archivelink. I'm able to load the scanned document into CRM and to create a workitem but from there i cannot access the document because the system show up the following error Associated Object IMAGE cannot be loaded+contact your system administrator.

Then if i force from OAWD the assignment of that image to a CRM business object (i.e. claim) from there i'm able to access the document. Does anybody know by what this error is due to?

Regards

C

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3 Answers

  • Posted on Jun 15, 2010 at 02:53 PM

    Hi Carmine

    how are you integrating the Enterprise Scan (IXOS Scan) and the CRM? Are you sending the document into a CRM Inbox directly?

    J

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  • author's profile photo Former Member
    Former Member
    Posted on Sep 07, 2010 at 01:47 PM

    .

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  • author's profile photo Former Member
    Former Member
    Posted on Oct 08, 2010 at 10:36 AM

    I do have the same problem. The archived documents are PDF files, so I'd like to open them with Acrobat Reader. Does someone have a solution for that problem?

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