Question on the SERVICE CALL EXPENSE TAB

[Former Member]

Dear Experts,

How does the expense tab work? In a service call I have created related documents within the expense tab in a test environment. I have went in and out of that service call several times and viewed the related documents, but when I added a new fiscal year (posting periods ), all linked documents were gone, How long is the related expense documents linked and when do they 'disappear'? I have been searching threads and the portal, but I haven't found an answer.

Thank you,

Debbie

[Former Member · Accepted solution]

Dear Debbie,

The links may only work if the period indicator associated with the series. When you added a new fiscal year, the indicator must be changed.

Thanks,

Gordon