Hello,
we have a CRM System based on 7.0 and want to use EIC, additionally we have an ERP system 6.0 based on EHP4. We want, that users open tickets via a web form. In CRM the standard is not useable. Is there a good standard web form for tickets in EHP4 for ERP which we can use and then only forwarding the ticket to EIC (CRM) instead of EIC for ERP?
Regards,
Alexander