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May 10, 2010 at 09:45 AM

Crystal Enterprise 9

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Hi, our db is moving to a new server (windows 2000 to win 2003). I previously installed C.E 9 with no probs and configured the Report Application Server (RAS) so users could view reports using ePortfolio.

I have installed Crysatl reports 9 and C.E 9 on the new server with no probs, however the RAS service will not start, i get this error:

Error 1053: The service did not respond to the start or control request in a timely fashion

I was wondering if there are any compatibilty issues with windows server 2003 as C.E 9 is (very) old

Do i need to upgrade?

any help would be greatly appreciated.