Credit control area update

[Former Member]

Under one company code for three sales area's three credit control area's are operated for one customer due to different credit limit division wise.

Help me in the below.

Ex:- CCR1 - 30,000 Limit

CCR2 - 40,000 Limit.

As per sales area system determines CCR and updates the respective CCR1 or CCR2 in sales order.

Now when customer pays back saying 20,000 for CCR1 and 10,000 for CCR2 .

How the same can be updated in the system please help.

Regards,

Kiran.

[Former Member]

Dear Kiran,

If I create 2 invoices in 2 sales area (A& B) & 2 different Credit Control area as below:

20000 in CCR1, Sales Area A

10000 in CCR2, Sales Area B

Then the customer pays the invoices & pays 30000

My question is why will the customer stress that 25000 belongs to CCR1 & 5000 to CCR2.

The FI dep should simply clear the invoices.

In this case 20000 for Sales Area A & 10000 in Sales Area B & there will be no issues.

[Former Member]

My question is why will the customer stress that 25000 belongs to CCR1 & 5000 to CCR2.

Ans :- Business operations are to restrict credit limit for customers Division wise. In many cases customer gives two cheques or if he gives one cheque he asks the accounts department to settle it division wise.

The FI dep should simply clear the invoices.

The issue is not regarding clearing the amount. Yes as per your it can be cleared palatially .

But my question is when we receive payment automatically system updates the credit control area which is assigned to company code.

If we have multiple credit control areas " under permitted credit control areas " then how system will update the credit data each credit control area wise.

[Former Member]

Simple why so much confusion simply ask the organization to create different customer codes with respective to sales area,

the problem is solved.

Edited by: Sarathy on May 11, 2010 8:46 AM

[Former Member]

Hi ,

Creating customers for one identity is not a better option i feel.

Regards,

Kiran

[Former Member]

Hello Kiran

So is one co code associated with multiple Credit Control Areas (CCA)? Is it technically feasible?

Anyways, while assigning Company code to CCA ( IMG Path: Enterprise Structure/Assignment/Assign company code to credit control area) if you check the field (overwrite CC), system will allow you to choose the CCA while posting. So you can post incoming payment with 2 items (one for $20000 and other for $10000) and change/overwrite the CCA in the additional data tab.

Does this work for you?

Also post this in FI forum and get advice from FI Experts.

[Former Member]

Hi Chandrashekar ,

Thanks for your response and input. Yes it is possible to have more than one credit control area for One company code.

I have done as per your guidance but can you help me where do we find Credit control area feild while receiving incoming payments

Cannot find in f-28.

regards,

Kiran.

[Former Member]

Please help with you inputs.

regards,

Kiran

[Former Member]

Hello Kiran

It is in the additional data for the line item. If you double click an item you will reach the screen " Display (Change) Document: Line Item NNN.