synchronizing item categories to R/3

[former_member920667]

Hi,

i have created some new item categories in SAP CRM (v4). In SAP R/3 i have an ALV grid with a search help on these item categories (table CRMC_IT_TYP_CO). However, the new item categories do not automatically appear in R/3. Is there any way to synchronize the new item categories, to update this table?

Thanks in advance.

Regards,

Alexander

[former_member562530 · Accepted solution]

Hi Alexander,

Please use transaction CRM_SERVICE_CO_CHAR in order to replicate item category to table CRMC_IT_TYP_CO.

I hope it helps.

Best Regards,

Gabriel Santana

[former_member920667]

Hi, It's working.

Thanks for the usefull answers.

Regards,

Alexander

[Former Member]

Hi Alexander,

To achieve your requirement, pls follow the below steps:

1) Go to the IMG path Customer Relationship Management --> Transactions --> Settings for Service Transactions --> Integration --

> Replicate Service Characteristics Relevant to Controlling

2) Select the RFC destination if it is not defaulted

3) Select the check boxes as required.

4) Execute.

Regds,

Raghu