Skip to Content
avatar image
Former Member

credit limit check

Dear gurus

pls i have some issues and need inputs on how to resolve this. For all third party customers within dist. chann. 12 .we have set a credit limit check and delivery block which is release thru VKM1 after customer down payment is posted. We also set a 5% over-delivery tolerance so that users cannot deliver more than 5% extra over the sales order qty.

the issue we are facing is that the credit limit check is suppose to pop up a message when ever we create order for customers in this distirbution channel. but this is working for some customers within this distribution channel and not working for others in the same channel. what can i do to resolve this

Thanks

Eki

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

3 Answers

  • avatar image
    Former Member
    May 07, 2010 at 01:36 PM

    Hi

    Kindly check the belwo

    1. Any credit control area is assigned in the customer sales area billing tab

    2. Check in the configuration in the belwo path

    SPROIMG-Enterprise structure-Assignment-Sales and Distribution--Assigbn Sales area to credit control area.

    Regards

    Damu

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    May 10, 2010 at 08:04 AM

    Hi Eki,

    Please try the below solution

    1.Check a customer record in FD32 which is getting credit check properly. write down the rick category.

    2. chck another customer in FD32 for which you want the credit check to happen. Replace the existing risk category with the one in point 1.

    This should work if you are using the same document type to create sales orders.

    Let me know if issue still persists.

    Thanks,

    Sarath

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    May 10, 2010 at 08:23 AM

    Hi,

    1: VD02-Check the Credit control Area in the Customer Master of the Customers for which the Credit check is happening.

    2: In VD02 assign the same Credit control Area to the Customers (if not already assigned) for whom the Credit check is not happening.

    3: Also check that credit limit is maintained for the customers for whom the Credit check is not happening in FD32.

    If rest of the config is fine then this should work, else revert.

    Thanks

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Also one more point:

      4: Ensure that the Sales area of Customers for whom Credit check is not happening is assigned a Credit Control area in Config

      revert if more info required