Supplier doesn't see questions in Bid created to an RFx

[Former Member]

Hi everyone,

I am running a SRM 7.0.

In the portal I created an RFx with several questions an distributed it to a certain supplier. This supplier can open the invitation to the RFx, participate and create a bid. But inside the bid, the questions to the RFx are not visible. Questions on "Item"-tab are visible and enabled after clicking on "Details" -> "Questions"-tab, but cannot be answered, e.g. the answer will not be saved.

Any recommendations on that?

Thanks a lot for any help.

TT

[Former Member · Accepted solution]

But inside the bid, the questions to the RFx are not visible.

When you defined the questions, did you define them as "public"?

Questions on "Item"-tab are visible and enabled after clicking on "Details" -> "Questions"-tab, but cannot be answered, e.g. the answer will not be saved.

After you saved the bid response, did you check to see if the answers are there through BBP_PD transaction?

[Former Member · Accepted solution]

I defined the whole rfx as "public rfx". is there another special adjustment needed to define the questions as public?

I looked into transaction bbp_pd (bus 2202, supplier quote). Prices are transferred but no answers to questions.

Thank you for any help!

[Former Member · Accepted solution]

I defined the whole rfx as "public rfx". is there another special adjustment needed to define the questions as public?

You would have to define the attributes(questions) themselves as "public". This can be done in SPRO -> SRM Server -> RFx -> Questions -> Process dynamic attributes. For each attribute there, there is a column for "public/private" definition.

[Former Member · Accepted solution]

Hi Jay,

thanks for your help. Unfortunately all questions in "SPRO -> SRM Server -> RFx -> Questions -> Process dynamic attributes" are defined as public. "Comment" is also checked.

Again:

- supplier can see questions if he opens the rfx on tab "rfx information" -> "questions"

- supplier takes part in rfx and creates a bid

- supplier can not see general questions in the bid on tab "rfx information" -> "questions"

- supplier can see item based questions. He can edit and answer the questions but the answer is not saved upon clicking on "save" or "submit".

Thanks for any help.

BR,

TT

[Former Member · Accepted solution]

- supplier can not see general questions in the bid on tab "rfx information" -> "questions"
- supplier can see item based questions. He can edit and answer the questions but the answer is not saved upon clicking on "save" or "submit".

I think these two are connected. The answers are not saved in Bid Response, so the supplier doesn't see it. I would check the following:

1) In SPRO, SRM Server -> Cross Application Basic Settings -> Extensions and Field Control -> Configure Field Control : Make sure the Question related fields are not hidden for object type BUS2202, Bid Response.

2) Deactivate implementation for BBP_DOC_CHANGE_BADI if you have an active implementation.

Then re-test the scenario.

[Former Member · Accepted solution]

Make sure the Question related fields are not hidden for object type BUS2202, Bid Response.

Could you please tell me which are the question related fields as I am not sure which are tied to questions.

Thanks in advance!

BR,

TT

[Former Member · Accepted solution]

Questions are contained in table BBP_PDDYN. You can review the fields via SE11.

[Former Member · Accepted solution]

Sorry, now I am lost.

I don't find any of the fields listed in table BBP_PDDYN in either of the customizing steps in SRM Server -> Cross-Application Basic Settings -> Extendsions and Field Control (Personalization) -> Configure Field Control :

- Display Standard Metadata Table for Header Fields

- Configure Control for Fields on Header Level

- Display Standard Metadata Table for Item Fields

- Configure Control for Fields on Item Level

- Display Standard Metadata Tables for Substructure Fields

- Configure Control for Fields of Substructures

Could you please give one example where to find an element of BBP_PDDYN in those Customizing steps?

Thanks for your help so far.

BR,

TT

[Former Member · Accepted solution]

Sorry for confusing you. If it is possible, go to transaction BBP_PD, find the Bid Invitation(RFQ) and display it. Scroll down to "Dynamic Attributes" section, make a screenshot. Then with the same transaction, find and display the Quotation(Bid Response). Make another screenshot of the "Dynamic Attributes" section. Either publish the screenshots somewhere so that I can see or send them to me as attachment in an email.

I'd recommend that you check the following:

1) Even though it might sound irrelevant, implement note 0001466341 Fixed values for Questions dissappear in RFX anyway. It's applicable for all SPs of SRM 7. I think it is resolving some general problems regarding questions in RFx/Response.

2) If the bid invitation has changed, e.g. new questions are created AFTER your bid response was created, you have to click on "Edit" of the bid response in order to see the new questions.

3) If your questions are "fixed values", i.e. the bidders are suppose to see dropdown list of selections for the answer, you MUST enter "description" when you create the fix values in RFx. Otherwise, the bidder would see blank drop down list.

Let me know if you have any further development regarding this matter.

[Former Member · Accepted solution]

Dear Jay,

I sent the screenshots of BBP_PD to your email.

Best regards and thanks again for your effort,

TT

[Former Member · Accepted solution]

Dear Mr. Tolksdorf,

can you please check note 1455486 for your test system and afterwards try with a totally new document?

Please ignore my last answer. I checked again and as far as i could see the behavior mentioned is already at the initial opening of the document.

Can you please provide your SRM support package stack?

Best regards,

Georg

Edited by: Georg Kittl on Jun 1, 2010 11:16 AM

[Former Member · Accepted solution]

Hi Georg,

I am running SRM Server 7.0 with SP02.

Kind regards,

TT

[Former Member · Accepted solution]

If at all possible, I'd strongly recommend that you upgrade to at least SP6 or SP7. We are at SP6 level and question/weight works fine for us with RFx response.

[former_member183819]

Hi

i dont know much but check

Note 1466341 - Fixed values for Questions dissappear in RFX

You create a Rfx and add a text question from the library which already has fixed values present. Then try to view the details of the question to check the defined fixed values. You will notice that the fixed values disappear due to which only the "Manual Valuation" function is available in the dropdown of weighting functions in weight tab of RFX.

Other terms

Valuation of fixed atributes, dynamic attributes, Rfx, /SAPSRM/IF_PDO_DO_DYNATTRI, GET_ATTRIBUTE_FROM_CUST, /SAPSRM/CL_PDO_BO_RFQ

Reason and Prerequisites

This is because of program Error. The fixed values were overwritten by the customizing where there is no option to define fixed values.

Solution

Please implement the attached correction instructions or import relevant support package.

Header Data

muthu

[Former Member]

Thanks for your answer.

Unfortunately the note is not applicable to me as the rfx ist created correctly. The supplier is able to open the rfx and sees the questions.

Questions are only not available in the corresponding created bid.

[former_member183819]

Sorry . i dont know.

let us wait for others eply. you can create oss message too in the mean time for quick help

muthu

[Former Member]

Thanks anyway. Let's see what others have to say.

BR,

TT