Unable to open Document in Webi Rich Client

[Former Member]

Hi All,

I am facing problem when I try to open any webi report in WRC.

It shows "Loading document...." message every time I open a file regardless of the fact I import it from CMS or take it from local m/c.

Tried following steps given in SAP note but that didn't help.

UClear the Java plug-in cache :

Start -> settings -> control panel -> java

Under the General tab -> Temporary Internet Files, click Settings

Click Delete Files

It is working fine with other machine. I am using BO 3.1 Sp2 FP2.1.

The one thing I would like to mention was that few days back I tried installing FP2.6 but it failed in halfway so nothing got installed.

I checked in control panel it is still showing version Fp2.1.

Please let me know if anybody has faced the similar issue and found resolution for it.

Thanks,

Chandra

[Former Member]

done.

[Former Member]

This seems to be machine specific hence can be a problem with .lsi file being corrupted

move the .lsi file from current location to some other and login again .. the .lsi file will be re-created. try opening report now

[Former Member]

Thanks to all for the suggestions.

I'll ask user to test them in his machine and see if it works.

Thanks,

Chandra

[Former Member]

Uninstall the existing java from your machine install the latest java runtime version from the sun.java.com

[Former Member]

Chandra,

Are your versions of Java the same on the machine that works and the machine that does not?