Bank Information iView - Bank Search

Hello All,

I am having trouble with the Bank Information iView while trying to use the search functionality. If I hit an open search, it works fine. But if I put in "Bank Of", it does not bring up any results. Also, when I just put in a city and leave rest of the fields blank, nothing comes up. Does anyone know what might be going wrong and how to get this search working correctly?

Thanks,

Nakul