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May 05, 2010 at 05:15 PM

Create Contact Type in Create Customer contact screen of collections mgt

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Hi All,

Can anyone please let me know if its possible to create a new contact type ( Currently we have four default types (Outbound call / Inbound Call / Visit to Customer / Visit from Customer) in the FSCM collections management, in the create customer contact screen.

If its possible to create a new contact type, please let me know where to do that.

Thanks in advance.

Thanks

Krishna