Approver Delegation

[Former Member]

GRC 5.3 sp9: When the AEAdmin does the Approver Delegation for a user (userA) and delegates the approval to userB, any new request goes to userB (as it should) but also goes to userA, both for approval. Where is the email for userA coming from and how do I kill it?

[Former Member]

Hi Jack,

You cannot stop the email. It is going to both users becuase they are the next approvers. Either A or B can approve the request, so the email is sent to both of them. Hope this helps.

Thanks & Regards,

Venky.