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Former Member
May 05, 2010 at 08:22 AM

Mailforms contain URLs of internal pages (BSP in CRM) is not tracked


Hi All,

I am having a problem in tracking the BSPs in a campaign. When mailforms contains URL of internal page, number of click is not tracked.

We are using a standard table CRMD_IM_ML_ITEM and CRMD_IM_ML_HEAD; but it seems that there is no attribute/data that can be used to track a functionality in which when a customer clicks on a internal link (to a BSP page).

Can you please let us know what OSS note or an FM or a table that can help me on this?

Thank you!

Best Regards.